A complete branded maintenance workflow for independent letting agents. Tenant reporting, contractor portal, landlord updates, invoice generation and full audit trail — in one place.
In reality a repair involves tenant reporting, agent triage, landlord notification, contractor instruction, access coordination, progress chasing, evidence recording, quote review, invoice management, landlord update and proper job closure.
Most independent agents are holding that entire thread in their head, in WhatsApp, and in a spreadsheet. Not because they are disorganised — but because no one has built them the right tool. Until now.
When the thread is in your head, nothing gets lost. Until it does.
The MaintenanceOS portal gives you a clear view of every job across your entire portfolio — what is open, what needs action, what is waiting on a landlord decision and what is complete.
Every email, document and notification carries your agency name, your colours and your contact details. To your landlords, tenants and contractors it is simply your system — not a third-party platform with someone else's branding.
A small JavaScript snippet installed on your website. Tenants enter their address, describe the issue and upload photos. The job appears instantly in your portal.
All jobs in one view. Assign priority, add notes, instruct contractors, send landlord updates and track status across every property in your portfolio.
Contractors receive a branded email with a secure portal link. They view job details, confirm appointments, upload completion photos and mark jobs done — no login required.
Branded emails at every key stage — job raised, contractor instructed, appointment confirmed, job complete. No manual chasing. No missed updates.
One-click generation of the works statement, contractor invoice and your arrangement fee invoice. Your bank details, VAT number and invoice prefix throughout.
Record gas safety, electrical, EPC, PAT and other certificate dates per property. Renewal alerts flag upcoming expirations before they become a problem.
Independent letting agents do not need a bloated enterprise platform with features built for 50-branch corporates. They need the three things that cause the most operational pain — maintenance, rent reconciliation, and marketing workflow — brought together in one simple, fixed-price subscription.
AgencyOS Growth is that subscription. One setup. One monthly cost. One system that actually understands what a small independent agency does every day.
No per-property charge. No volume uplift as your portfolio grows. No long contract. Cancel with 30 days notice if it ever stops working for you — but it won't, because it was built by someone who has the same job you do.
The live MaintenanceOS demo is a fully working system. Move a job from tenant report through to completed invoice.
MaintenanceOS is the most capable product in the suite. Standalone it is £149 + VAT per month. As part of AgencyOS Growth — which also includes RentOS and MarketingOS — you pay £195 + VAT per month total.
Fixed monthly subscription. No per-property charge. Cancel with 30 days notice.