AgencyOS — The operating system for the lettings agency
AgencyOS
The operations layer for the lettings agency

Where the work
and the money meet.

AgencyOS joins up the two jobs that usually live in separate systems and never talk: property maintenance and client money. A repair raised today becomes a deduction, a landlord payment, and a statement, without anyone keying it in twice.

The operations layer that sits alongside your CRM, not on top of it.
The thing that makes it different

One job, end to end.

Most agencies run repairs in one place and rent in another, then reconcile the two by hand. In AgencyOS they are the same flow, so the figures can never drift apart.

01

Reported

A tenant reports an issue, or staff raise a job. Tenant and landlord details come straight from the property.

MaintenanceOS
02

Done

The contractor accepts, books in, completes, and uploads photos through their own portal. No login needed.

MaintenanceOS
03

Approved

One approval generates the contractor and agency invoices, tells the landlord, and queues the charge against the rent.

MaintenanceOS
04

Reconciled

The next rent run picks the charge up automatically, deducts it in the right order, and pays the landlord the balance.

RentOS
The handover between maintenance and money happens by itself. That link is the heart of AgencyOS.
The modules

Two engines, working as one.

Each module is a complete tool in its own right. Together they remove the double entry, the spreadsheets, and the month-end scramble.

RentOS

Client money, handled properly.

A real reconciliation and disbursement engine for the client account, built for the way letting agents actually get paid and pay out.

Every penny accounted for, every landlord paid the right amount, with the trail to prove it.
  • Reconcile from any bank. Import the client account statement from any bank's CSV export and have each payment matched to the right property automatically, learning your references as it goes.
  • Fees and charges in the right order. Management fee, Rent and Legal Protection, maintenance, and every other deduction applied by payout priority, with anything that cannot be covered carried forward to next month.
  • One clean payout per landlord. Combined fee, contractor, and protection lines, each broken down property by property, with the landlord seeing a single tidy statement.
  • Statements and confirmations sent for you. Landlord statements with invoices attached, contractor payment confirmations, and accountant copies, all on one click.
  • Safe to run, easy to correct. Void and delete protection that restores deductions correctly, plus historic entry for catching the books up to date.
  • A portal for every landlord. A private page showing each landlord their own payment history, by UK tax year or any date range they choose.
MaintenanceOS

Every repair, start to finish.

The full works lifecycle in one view, from the first report to the closed and invoiced job, with the next step always obvious.

Nothing falls through the cracks, and the landlord charge writes itself into the rent run.
  • One thread per job. Report, instruct, quote, appoint, complete, approve, invoice, and close, each stage showing who the ball is with and what to do next.
  • Tenants and contractors served directly. A public report form for tenants and a secure link for contractors to accept, book, comment, and upload photos, with no account to create.
  • Approval that does the paperwork. Standard, fixed fee, or no charge to the landlord; the contractor and agency invoices are produced, the landlord is notified, and the deduction is queued for RentOS.
  • Compliance that never lapses. Gas, electrical, EPC, and inspection dates tracked per property with at a glance status and warnings before anything expires.
  • The full picture on file. Quotes, appointments, before and after photos, and a complete activity history on every job.
Arriving next

MarketingOS

The third pillar, joining maintenance and money on the same platform, so winning instructions and keeping landlords happy live alongside the work itself.

  • Listings to the major portals
  • Lead capture and nurture
  • Valuation to instruction pipeline
  • Timed review requests
  • Landlord updates in your voice
  • Content scheduling
Underneath everything

The shared platform.

The foundations that make the modules feel like one product, and keep an agency's data its own.

One property register

Every property, landlord, tenant, and compliance date in one shared record that maintenance and rent both draw from.

Roles and permissions

Decide exactly what each team member can see and do, from raising jobs to marking money paid, with a central audit log behind it.

One house style

App, emails, and PDF invoices share a single consistent look, so everything a landlord or contractor receives feels considered.

Self-service portals

Landlords see their statements, contractors act on their jobs, each through a private link, cutting the inbound calls and chasing.

Secure by design

Two-factor sign in for staff and each agency's data kept isolated in its own database, never mixed with anyone else's.

Works on any device

Installable on phones and tablets, so staff and contractors can work from the property, not just the desk.

Why agencies move to it

Less admin. Cleaner books. Happier landlords.

AgencyOS does not try to be your CRM or your tenancy platform. It owns the operations layer, repairs and client money, and works alongside the tools you already use.

01

The double entry disappears

A job approved in maintenance becomes a charge in rent on its own. The same figure is never typed twice, so it can never be typed wrong.

02

Month-end stops being a scramble

Import the statement, check the matches, and the run builds the payouts, the statements, and the emails for you.

03

Client money you can stand behind

Priority allocation, carry forward, and a full audit trail mean the numbers are right and provable, which matters for client money rules.

04

Compliance looks after itself

Certificate dates are tracked and flagged before they lapse, so nothing slips past while you are busy elsewhere.

05

Landlords and contractors stay informed

Statements, confirmations, and self-service portals keep everyone in the loop without you fielding the calls.

06

One place to look

No more flicking between a CRM, a spreadsheet, an inbox, and a folder of PDFs. The whole agency lives in one window.

Built for independents

It carries your name, not ours.

Every agency runs on its own isolated data, in its own colours, logo, and domain. Your landlords and contractors only ever see your brand. AgencyOS stays in the background, where an operating system belongs.

Maintenance and money, working as one.

The operations layer that joins your repairs and your client account, and plugs into the CRM and tenancy tools you already run.

AgencyOS